Privacy Policy

Last Updated: January 2026

Hamburger Queen UK Ltd ("we," "us," "our," or "Company") operates hamburgerqueen.co.uk (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. By accessing and using hamburgerqueen.co.uk, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

• Personal Data: Name, email address, phone number, and other contact details you voluntarily provide when contacting us or signing up for communications.
• Technical Data: IP address, browser type, operating system, device identifiers, and referring URLs.
• Usage Data: Pages visited, time spent on pages, click patterns, search queries, and other browsing behaviour.
• Cookies: Information stored through cookies and similar tracking technologies (see Cookie Policy section below).
• Location Data: General geographic location based on IP address.

How We Use Information

We use the information we collect for several purposes, including:

• Providing, operating, and maintaining the Website.
• Conducting analytics and understanding user behaviour to improve Website functionality and content.
• Affiliate tracking and commission reporting for partner casinos.
• Sending promotional content, newsletters, and marketing communications (with your consent where required).
• Responding to your enquiries and providing customer support.
• Detecting, preventing, and addressing fraud, abuse, and technical issues.
• Complying with legal obligations and enforcing our terms of service.
• Aggregating data for statistical and research purposes.

Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on the Website.

Types of Cookies We Use:

• Essential Cookies: Necessary for Website functionality, security, and basic navigation.
• Analytics Cookies: Help us understand how visitors use the Website (e.g., Google Analytics).
• Affiliate Tracking Cookies: Track affiliate commissions and conversions from partner casinos.
• Marketing Cookies: Used for retargeting and personalised advertising.
• Third-Party Cookies: Set by external partners and service providers.

Managing Cookies: You can control cookies through your browser settings and opt out of most tracking cookies. However, disabling essential cookies may affect Website functionality. We respect the "Do Not Track" (DNT) signal where applicable. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

Third-Party Links

The Website contains links to third-party casinos, gambling operators, and affiliate partners. We are not responsible for the privacy practices, content, or operations of these external websites. Each casino and partner maintains its own separate privacy policy and data handling practices.

Important: When you click links to external casinos or gambling platforms, you leave hamburgerqueen.co.uk. We strongly recommend reviewing the privacy policy and terms of service of any third-party website before providing personal information or engaging in gambling activities. We do not control, endorse, or assume liability for third-party websites.

Your Rights

Under UK law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data (subject to legal exceptions).
• Right to Restrict Processing: Request we limit how we use your data.
• Right to Data Portability: Receive your data in a structured, portable format.
• Right to Object: Object to processing for direct marketing, analytics, or profiling.
• Right to Withdraw Consent: Withdraw consent for data processing at any time.
• Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, contact us at [email protected] with details of your request.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.

• Contact Information: Retained until you unsubscribe or request deletion.
• Analytics Data: Generally retained for up to 26 months.
• Affiliate Tracking Data: Retained for accounting and commission purposes (typically 7 years for tax compliance).
• Cookies: Retained according to cookie-specific expiry dates (typically 30 days to 2 years).

When data is no longer needed, we securely delete or anonymise it.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Website: hamburgerqueen.co.uk

We aim to respond to all enquiries within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the "Last Updated" date above and, where appropriate, by direct communication.